Evaluating MSP Partners
BEFORE spending time, money, and your energy – consider the reality of the MSP vetting experience.
Market perception based on brand, trade shows, industry publications, awards, and references is not always a true reflection of reality. Many customers are unaware of the internal politics ‘behind the scenes.’
Remember, you don’t know what you don’t know.
An extensive portfolio of customer logos is also not necessarily positive. Where will your organisation fall in the list of customers all expecting and thinking they are No 1 in the ‘pecking order?’ Perception and ‘sales talk’ are not always the reality waiting to unfold post-implementation!
Does the MSP have resource capacity with experience to implement your new program?
Do you know and understand all the details about the following?
Analytics
Audit Management
Client Team Turnover
Client Turnover
Conflict of Interest
Cost Management
Diversity Vendor Development
Escrow Financial Protection
Executive Turnover
Financial Controls
Financial Sustainability
Global Reality
Innovative Technology Partners
Legislative Compliance
Performance Management
Programme Governance
Programme Innovation Roadmap
Reporting
Satisfaction – Client/Vendor/Contractor
Service Delivery
Service Delivery Capacity Plan
Stakeholder Engagement
Tax Compliance
Team Development
Vendor Financial Sustainability
Vendor Management System (VMS)
Vendor Neutrality - Conflict Free
Vendor Strategy
Vendor Cost/Price Negotiation
Vendor Optimisation
